Mass One Insurance Agency has been selected for the 2^nd consecutive year to be part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA) “Best Practices” Study Group.

 More than 900 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 195 agencies qualified for the honor.  To be chosen, agencies had to be the top-performing agencies in their revenue category.  The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance.  The annual survey and study of leading independent insurance agencies documents the business practices of these “best” agencies and urges others to adopt similar practices.

             Mass One Insurance Agency was founded in 1948 and offers products in personal insurance, commercial property & casualty, employer sponsored insurance products/employee benefits, financial services, and retirement products.

Mass One offers convenient service from three offices, with 22 employees in Franklin County.  Mass One, the one solution for all your personal and business insurance needs.

Robin Sargent of Mass One Insurance Agency Earns Certified Risk Manager (CRM) Designation

     Certified Risk Managers International recently conferred the designation of Certified Risk Manager (CRM) on a select number of individuals who completed the rigorous five-course program. Robin Sargent of Mass One Insurance was one of this elite group of risk management professionals.

     To attain the CRM designation, Robin completed all five courses in the program and passed extensive examinations in each of the following subject areas: Principals of Risk Management, Analysis of Risk, Control of Risk, Financing of Risk, and Practice of Risk Management.

     "The CRM designation recognizes and confirms the higher level of knowledge and professional distinction that Robin has achieved in the field of risk management," stated William T. Hold, Ph.D., CIC, CPCU, CLU, President of CRM International.

     As of May 2005, fewer that 1,500 professionals nationwide have attained this designation.

     Robin earned her CIC (Certified Insurance Councilor) designation in 1992, and has been with Mass One Insurance Agency for 28 years. She lives in Turners Falls with her husband, Edwin, and family.

SENSITIVE INFORMATION DISPOSAL AND SHREDDING POLICY

Policy

     Paper and any other media containing customer information such as, but not limited to: name, social security number, account information, address and any related information especially e-mails, hereafter known as sensitive information, as well as any sensitive information relating to our business must be securely collected and shredded before its final disposal.

Procedure

1. Employees will separate and dispose all sensitive information into designated secure collection containers specifically provided by the approved secure shredding vendor.
   Employees that are uncertain of the classification of information to be disposed should dispose of such information into the secure collection containers to avoid any opportunity for a potential security breach.

2. Secure collection containers will be strategically placed throughout our facility and serviced on a regular scheduled service frequency.

3. Employee and/or departments requiring special secure collection and shredding services for large volumes of sensitive information should contact their manager or the approved secure shredding vendor to arrange for a special collection.