MassOne Insurance Agency Notice of Privacy and Insurance Information Practices
We are committed to providing our customers with excellent products backed by quality service. While information about you is essential to meet your insurance and financial service needs, we recognize the importance of handling your personal information with care. Accordingly, MassOne has established this Notice and related policies.

Confidentiality and Security of Your Information
We maintain appropriate physical, electronic, and procedural safeguards to protect the security and confidentiality of your nonpublic personal information. We educate our employees about the terms of this Notice and the importance of customer privacy. We restrict access to nonpublic personal information about you to those employees and others who need to know that information to provide products or services to you, to maintain your accounts, or conduct our business.

Personal Information We Collect About You
Collecting personal information from you is essential to our ability to offer quality insurance products and financial services. As part of that process, we may collect nonpublic personal information about you from the following sources.

  • Information we receive from you on applications and other forms;
  • Information about your transactions with us, our affiliates, or others; Based upon the products purchased or services provided
  • Information we receive from consumer reporting agencies.

Categories of Information We Disclose and to Whom
We do not disclose any personal information about our customers or former customers to anyone, except as permitted or required by law. We may disclose the types of information listed below to companies that help us conduct our business that perform administrative or other services on our behalf.

  • Information we receive from you on applications and other forms, such as your name, address, Social Security number, assets, income and beneficiaries;
  • Information about your transactions with us, our affiliates or others, such as policy coverage, premiums, and payment history. When information is disclosed to third parties, as described above, we require recipients to adhere to appropriate confidentiality procedures and practices to protect your privacy.

We do not share your nonpublic personal health information except as necessary to underwrite a product, administer your policy, as authorized by you, of as permitted or required by law.

Confidentiality and Security of Personal Information
Access to personal information is allowed for business purposes only. The people who have access to personal information, including employees of MassOne, and non-employees performing business functions for MassOne, are under obligations to safeguard such information. MassOne maintains physical, electronic, and procedural safeguards to guard your personal information.

Your Records
We strive to maintain the accuracy of your personal information. In order to help us maintain that accuracy, you may have the right to reasonably access your information. If you believe any of the information in our possession is inaccurate, you may request that we amend or delete the information you believe to be erroneous. If we concur with your conclusion, we will amend or delete the information in question. To avail yourself of this process, you must write our Privacy Officer at the address below.

This Policy Applies to You
This Privacy Notice applies to our relationships with individual consumers who inquire about and/or obtain products or services from MassOne for personal, family or household purposes. Because MassOne does not share information outside permitted exceptions, there is no need to take any action under this Notice.

Thank You
On behalf of MassOne Insurance Agency, we thank you for your business and look forward to serving you for many years to come.

MassOne Insurance Agency, lnc.
Attention: Privacy Officer
P.O.Box638
Greenfield, MA 01302-0638